📋 Legal Documents

Crickax Terms & Conditions — Please Read Before Registering

These Terms and Conditions apply to your use of the Crickax platform. By registering, you agree to abide by all the rules outlined here. Please read them carefully from start to finish.

Last updated: 1 January 2026
15+
Key Provisions
18+
Age Restriction
24/7
Support
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Security

Key Terms & Conditions at a Glance

The cards below summarize the full Terms and Conditions. Scroll down for more details.

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Age Restriction

Crickax is strictly for users aged 18 and above. Accounts may be restricted until age verification is completed.

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One Account Policy

Each individual may only operate one account. Creating multiple accounts may result in all accounts being terminated.

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Payment Policy

All deposits and withdrawals must use registered payment methods. The use of third-party accounts is strictly prohibited.

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Bonus Terms

Each bonus has its own wagering requirements and expiry period. Accounts found to be abusing bonuses will be suspended.

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Account Security

You are solely responsible for keeping your password and login credentials secure. Account sharing is strictly prohibited.

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Dispute Resolution

Crickax's decision is final in all disputes. However, members may appeal through our support channel.

Important Notice: By registering on the Crickax platform or continuing to use it, you confirm that you have read these Terms and Conditions in full and agree to be bound by them.

1 Definitions & Scope

In this document, "Crickax", "we", and "us" refer to the company operating the crickax.ws website. "Member", "you", and "user" refer to any individual registered on the Crickax platform.

These Terms and Conditions apply to all Crickax services, including Sports Betting, lottery, Live Casino, virtual sports, and other gaming offerings.

These Terms and Conditions are drawn up in Bengali. In the event of any translation into another language, the Bengali version shall be considered the definitive text.

2 Registration & Eligibility

To register with Crickax, you must meet all of the following requirements:

  • You must be at least 18 years of age.
  • You are required to provide genuine and accurate personal information.
  • You must not already have an existing Crickax account registered in your name.
  • You must register from a location where online gaming is not prohibited by local law.

Identity Verification (KYC)

Crickax reserves the right to verify the identity of any member at any time. The following documents may be requested prior to withdrawal or for transactions above a certain amount:

  • Copy of National ID (NID) or passport
  • Proof of current address (utility bill or bank statement)
  • Proof of Payment Method Ownership

Registering with false information will result in account termination and forfeiture of all balances.

3 Account Management

Single Account Policy

A maximum of one Crickax account is permitted per person, household, or family. Operating multiple accounts from the same IP address or device is strictly prohibited.

Account Security

You are fully responsible for the security of your account. Never share your login credentials with anyone. If you notice any suspicious activity, report it to our support team right away.

  • Use a strong password that combines letters, numbers, and symbols.
  • Keep two-factor authentication (2FA) enabled on your account.
  • Avoid logging in over public Wi-Fi.
  • Change your password regularly.

Using another member's account or allowing others to use your account is strictly prohibited.

4 Deposits & Withdrawals

Deposit Rules

Deposits at Crickax can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳300. Deposits are typically credited to your account within 5–15 minutes.

Withdrawal Rules

Withdrawals must be made to the payment method provided at registration. Withdrawals to third-party accounts are strictly prohibited.

  • Minimum withdrawal: ৳500
  • Maximum daily withdrawal: ৳1,00,000 (standard members)
  • Higher limits apply for VIP members
  • Processing time: 15 minutes to 24 hours

KYC Verification & Withdrawals

Identity verification becomes mandatory for first-time withdrawals of ৳10,000 or more, or once cumulative withdrawals reach ৳50,000. Withdrawals may be put on hold until KYC is completed.

If money laundering or fraud is suspected, Crickax reserves the right to freeze any withdrawal request and report it to the relevant authorities.

5 Betting Rules

The following rules apply at all times when placing bets on Crickax:

  • Once a bet is confirmed, it cannot be cancelled unless the event itself is cancelled.
  • If incorrect odds are displayed due to a technical error, Crickax reserves the right to void the affected bets.
  • Betting based on match-fixing or insider information is strictly prohibited.
  • Crickax sets the maximum bet amount per event.

Live Betting

Odds in live betting can change rapidly. A bet will only be confirmed if you agree to accept the updated odds before the bet is placed. If a bet fails due to network issues, a full refund will be issued.

Event Cancellation

If a sports event is cancelled or postponed by more than 72 hours from the scheduled time, all bets on that event will be voided and stakes returned.

6 Bonuses & Promotions

All bonus offers on Crickax are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

General Bonus Terms

  • Only one bonus can be active at a time (cashback excluded).
  • Bonuses cannot be withdrawn until wagering requirements have been met.
  • Bonuses are automatically cancelled upon expiry.
  • Claiming bonuses through multiple accounts will result in all associated accounts being terminated.

Bonus Abuse

Crickax reserves the right to cancel bonuses and suspend accounts if a user engages in arbitrage betting (placing opposing bets to meet wagering requirements) or any other form of bonus abuse.

For full details on bonuses, visit our Bonus Page View.

7 Responsible Gaming

Crickax places the highest priority on the well-being and safety of its members. We believe in responsible gaming and offer the following tools to support it:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily disable your account for a set period.
  • Cooling-Off Period: Take a break ranging from 24 hours to 30 days.
  • Reality Check: Get reminders about how long you've been playing during a session.

If you feel you may have a gaming problem, contact our support team immediately. We're here to help, without judgment.

For more details, visit our Responsible Gaming page.

8 Prohibited Activities

The following activities are strictly prohibited on the Crickax platform:

  • Registering under a false identity.
  • Creating or operating multiple accounts.
  • Using another member's account or allowing others to use your own.
  • Using bots, scripts, or automated software.
  • Exploiting platform vulnerabilities or bugs.
  • Using funds from money laundering or illegal sources.
  • Threatening or harassing other members.
  • Impersonating Crickax staff.

Involvement in any of the above activities will result in immediate account termination, forfeiture of all balances, and legal action where necessary.

9 Privacy Policy

Crickax collects, stores, and uses members' personal information. We are committed to keeping your data secure. For details on how your information is used, please refer to our Privacy Policy.

Data Sharing

We do not share your personal information with third parties, except in the following circumstances:

  • Upon a valid request from law enforcement authorities.
  • With authorized payment partners for payment processing.
  • With trusted technology partners to improve our services.

For more details, visit our Privacy Policy Read.

10 Account Closure & Suspension

Closed at Member's Request

You may request account closure at any time by contacting support. All valid pending withdrawals will be processed before the account is closed.

Suspended by Crickax

Crickax may suspend or close any account for the following reasons:

  • Breach of Terms & Conditions.
  • Failure to verify identity.
  • Fraudulent or suspicious activity.
  • Legal or regulatory reasons.
  • Extended inactivity (12+ months).

11 Limitation of Liability

Crickax is not liable for the following:

  • Loss of bets due to internet connection issues.
  • Bets placed incorrectly due to the member's own error.
  • Delays caused by third-party payment issues.
  • Temporary service interruptions due to unexpected technical issues.

Crickax reserves the right to temporarily suspend its services at any time — for maintenance, upgrades, or other reasons. No compensation will apply in such cases.

12 Changes to Terms & Conditions

Crickax reserves the right to update these Terms & Conditions at any time. Members will be notified in advance of any significant changes via email or SMS.

Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

The date of the most recent update to these Terms and Conditions is always shown at the top of the page.

13 Contact

If you have any questions or comments about these Terms and Conditions, please get in touch with us:

  • Email: support@crickax.ws
  • Live Chat: bottom-right corner of the platform
  • Hours: 7 days a week, 24 hours a day

Our support team is always ready to assist you in Bengali.

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